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Messages - etechsupport

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1
Cloud Hosting Offers / Pay Per Ticket Support Plan at etechsupport.net
« on: February 23, 2021, 12:55:08 AM »
eTechSupport has been in business since 2005 and has successfully catered to a global customer base for Remote Infrastructure Managed Services which include Outsourced Web Hosting Support, Remote Server Administration, Helpdesk & Live Chat Support, Server Management & Monitoring, Migration as a Service and much more.

Per Ticket Support Plan by eTechSupport is an ideal support solution for any newly launched Web Hosting Company as you only pay for support tickets without compromising on 24×7 support coverage. With lesser number of support tickets in the beginning and most of them being basic level 1 or level 2 tickets, it doesn't necessarily warrant hiring in-house support staff thereby increasing fixed recurring costs.

This ticket support is entirely white-label support where a first response time of 30 minutes is assured while average resolution time assurance is of 4-8 hours. We support Linux as well as Windows servers with or without control panels such as Plesk, cPanel, DirectAdmin etc.

Key Features:
  • L1 and L2 Level Support
  • 24x7x365 Support Coverage
  • 100% White-Label Support
  • 30 Mins. First Response
  • 4-8 Hours Resolution Time
  • Unlimited Servers
  • Certified Team of Techs
  • Monthly Quality Review
Plan – 50 Tickets
  • Price - $150
  • 24x7x365 Support
  • White Labelled
  • Unlimited Servers
  • 30 Mins Response Time Assurance
  • 3-4 Hours Resolution Time
  • No- Carry forwarding
Order 50 Tickets

Plan – 100 Tickets
  • Price - $250
  • 24x7x365 Support
  • White Labelled
  • Unlimited Servers
  • 30 Mins Response Time Assurance
  • 3-4 Hours Resolution Time
  • No- Carry forwarding
Order 100 Tickets

Plan – 250 Tickets
  • Price - $500
  • 24x7x365 Support
  • White Labelled
  • Unlimited Servers
  • 30 Mins Response Time Assurance
  • 3-4 Hours Resolution Time
  • No- Carry forwarding
Order 250 Tickets

Plan – 500 Tickets
  • Price - $750
  • 24x7x365 Support
  • White Labelled
  • Unlimited Servers
  • 30 Mins Response Time Assurance
  • 3-4 Hours Resolution Time
  • Carry forwarding Feature Included
Order 500 Tickets

Plan – 1000 Tickets
  • Price - $1250
  • 24x7x365 Support
  • White Labelled
  • Unlimited Servers
  • 30 Mins Response Time Assurance
  • 3-4 Hours Resolution Time
  • Carry forwarding Feature Included
Order 1000 Tickets

2
Cloud Hosting Experience / Re: How to Install WordPress Easily?
« on: January 18, 2021, 01:38:24 AM »
I use softaculous to install any script include WordPress framework in cPanel and that is just 1 click method

3
Cloud Hosting Experience / Re: Benefits of public cloud
« on: January 18, 2021, 01:36:26 AM »
- No capital investments. There's no need to purchase equipment or the space to house it. ...
- No maintenance and update costs. Your service provider handles maintenance, which is a fixed cost included in your subscription. ...
- Pay-as-you-use pricing. ...
- Lower energy costs.

4
Not heard about above mention website, But you can visit bodhost who provide good support and uptime guarantee in server

5
Hire your own 24x7 Support Team who works with you at all times and cater to global customer base round-the-clock.

eTechSupport has been in business since 2005 and has successfully catered to a global customer base for Remote Infrastructure Managed Services which include Outsourced Web Hosting Support, Remote Server Administration, Helpdesk & Live Chat Support, Server Management & Monitoring, Migration as a Service and much more.

We’re staffed 24x7x365 to service all managed services’ needs. We take care of your clients as you would. eTechSupport Outsourced Web Hosting Support services are designed primarily to meet the needs of small, medium as well as large web hosting companies.

What we Offer:
  • Web Hosting Support - Starting @ $499.00/month
  • 24x7 Server Management - Starting @ $25.00/mo/server
  • Database Administration - Starting @ $35.00/DB/month
  • Server Security & Hardening - Starting @ $25.00/mo/server
  • Server Migration as a Service - Starting @ $99.00/server
  • Dedicated LI, LII, LIII Staffing - Starting @ $249.00/agent/mo
  • Per Ticket Support - $3 per Ticket (Unlimited responses until resolution).
Our Expertise:
  • LAMP Performance Optimization
  • MySQL/MSSQL DBA
  • Infrastructure Management
  • Cloud Infrastructure Management
  • Disaster Recovery
  • Backup Planning, Implementation, Testing and Monitoring

Technologies We Support:

SOFTWARE
  • Apache, Nginx, Litespeed
  • Bind/Named
  • ClamAV
  • APF
  • Lighttpd
  • CloudFlare
  • OpenStack
  • OpenVZ
  • eAccelerator
  • Mailscanner
  • MariaDB /MySQL/MSSQL

CMS/SCRIPT INSTALLATIONS
  • Joomla
  • Wordpress
  • Opencart
  • WHMCS
  • Magento
  • Drupal
  • Python
  • Perl
  • PHP
  • Django
  • PHPMyadmin

OPERATING SYSTEMS
  • RHEL
  • CentOS
  • Ubuntu
  • Debian
  • Fedora
  • Gentoo
  • FreeBSD
  • Windows

CONTROL PANELS/HYPERVISORS
  • cPanel
  • Plesk
  • Webmin
  • DirectAdmin
  • SolusVM
  • Hyper-V
  • VMware

Why Choose eTechSupport?
  • 16 Years of Extensive Experience
  • 200+ Support Staff
  • Experience in handling large projects
  • Global Customer Base
  • Strong focus on business requirements
  • Experienced and Certified Staff
  • Customer First Approach
  • No Compromise on Quality
  • Result Oriented Leadership

Should you have any questions or inquiries, talk to our Sales representatives on Live Chat/Skype or FILL OUT THIS FORM, we'll be more than happy to answer any questions and work out an inclusive custom quote for you. We are also open to offering a 7 days free trial to gauge our service, support, and experience.

6
Get real-world solutions and consultation from expert database administrators (DBAs) on all your database needs whether it is database integration, maintenance, monitoring, optimization, upgrade or performance tuning of your database environment. Manage multiple project requests whether requirements are on-site, off-site, onshore or offshore. Get customized support for your organization. Database architectural designs or Database development for an anticipated project. Enabling real-time and real-world solutions for provisional needs of your database infrastructure. Professional database support by highly skilled experts for specific databases, infrastructure, or applications.

DBA SERVICE SPECIFICATIONS:
  • Database Auditing
  • Database Migration
  • Database Performance Tuning
  • Database Patch Management
  • 24/7 Service Desk
  • Database Backup & Recovery
  • Database Optimization
  • Weekly/Monthly Health Check
  • 24/7 Monitoring & Alerting
  • Database Maintenance
  • Database Upgrades
  • Database Security

Should you have any questions or inquiries, talk to our Sales representatives on Live Chat/Skype or FILL OUT THIS FORM, we'll be more than happy to answer any questions and work out an inclusive custom quote for you


7
Cloud Hosting Offers / Web Hosting Support starting at $499/mo!
« on: October 15, 2020, 06:24:50 AM »
eTechSupport is a support partner you can trust! We’re staffed 24x7x365 to service all your business needs. We take care of your clients as you would. eTechSupport Outsourced Web Hosting Support services are designed primarily to meet the needs of small, medium as well as large web hosting companies.

WHAT WE OFFER
  • Expertise in Server/Web Migrations on any control panels.
  • A Team of LI, LII & LIII Techs to support 24/7/365 Operations.
  • A QA to audit support instances & feedback to Technical Manager.
  • All SOPs & Server Credentials saved in a secure folder.
  • Access to secure folder limited access to assigned techs.
  • LI & LII Techs with minimum 3 years’ experience
  • cPanel + Redhat Certified Staff
  • LIII Techs with minimum 6 years’ experience.
  • VMware, cPanel + Redhat Certified LIII Techs.
  • Detailed Monthly report at the start of every new month.
  • Direct communication with technicians via email and chat.
  • Expertise in Server Troubleshooting & Server Monitoring.
  • Server Hardware & Software Audits & Datacenter Coordination.
  • 24x7x365 Availability including National Holidays.
WHY CHOOSE US
  • 15 Years of Extensive Experience
  • 200+ Support Staff
  • Experience in handling large projects
  • Global Customer Base
  • Strong focus on business requirements
  • Experienced and Certified Staff
  • Customer First Approach
  • No Compromise on Quality
  • Result Oriented Leadership
Talk to our support specialists for a customized plan - https://www.etechsupport.net/request-a-quote/


8
AFFORDABLE SERVER MANAGEMENT AND MONITORING
eTechSupport Server Monitoring & Management service is ideal for web hosting companies needing to focus more on sales and grow their client base rather than juggling with webserver tasks. This service covers every aspect of your server to ensure maximum uptime and reliability for your website and customers. Our team remotely handles all of your server technical issues involving configuration, optimization, security – all bundled with 24/7 server monitoring.
By hiring a professional service provider like eTechSupport to take care of your Linux/Windows servers round the clock, you leave those hassles to us and can fully concentrate on your business growth. With round-the-clock service, you can get in touch with a server administrator even through instant messengers as we would not want you to worry about submitting tickets in case of emergencies.

SERVICE INCLUDES
  • 24x7 Server Management
  • 15-minute Emergency Response
  • Server Log Analysis
  • Control Panel Updates & Server Patches
  • Cross Browser and Platform Testing
  • Initial Server Optimization
  • Nameserver and DNS Management
  • cPanel Server Management
  • Web Services Monitoring - HTTP, HTTPS & FTP
  • 24x7 Server Monitoring
  • Standard Server Software Updates
  • Complete Hosting Support
  • Performance Tuning
  • Scheduled Maintenance
  • Hardware Failure Restoration
  • Server Administration Tickets
  • Installation of 3rd party software
  • Kernel Upgrades
For more info, visit our cPanel Server Management Page and Ask Discount coupon? FILL OUT THIS FORM

9
Cloud Hosting Experience / Re: Which dedicated servers is good?
« on: September 11, 2020, 04:16:16 AM »
Yes, I also heard about it. ;)
If you are planning to buy a dedicated server. I will suggest you bodHOST - Managed Hosting Services is the best host services, provider.

10
Cloud Hosting Experience / Re: Help to find Managed hosting for Magento?
« on: September 11, 2020, 04:11:42 AM »
Magento is framework and that case you need to check security and support

11
Cloud Hosting Experience / Re: Public cloud hosting
« on: September 11, 2020, 04:07:43 AM »
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet.

12
YOu can also check bodhost.com

13
Hire your own 24x7 Support Team who works with you at all times and cater to global customer base round-the-clock.

eTechSupport has been in business since 2005 and has successfully catered to a global customer base for Remote Infrastructure Managed Services which include but not limited to Outsourced Web Hosting Support, Remote Server Administration, Helpdesk & Live Chat Support, Server Management & Monitoring, Migration as a Service and much more.

Our Expertise:
  • LAMP Performance Optimization
  • MySQL/MSSQL DBA
  • Infrastructure Management
  • Cloud Infrastructure Management
  • Disaster Recovery
  • Backup Planning, Implementation, Testing and Monitoring

Technologies We Support:

SOFTWARE

  • Apache, Nginx, Litespeed
  • Bind/Named
  • ClamAV
  • APF
  • Lighttpd
  • CloudFlare
  • OpenStack
  • OpenVZ
  • eAccelerator
  • Mailscanner
  • MariaDB /MySQL/MSSQL
  • PHPMyadmin

OPERATING SYSTEMS/HYPERVISORS
  • RHEL
  • CentOS
  • Ubuntu
  • Debian
  • Fedora
  • Gentoo
  • Windows
  • Hyper-V
  • SolusVM
  • VMWare

CMS
  • Joomla
  • Wordpress
  • Opencart
  • WHMCS
  • Magento
  • Drupal
  • WooCommerce
  • Kentico
  • PrestaShop
  • Shopify

CONTROL PANELS
  • cPanel
  • Plesk
  • Webmin
  • DirectAdmin
  • ISPConfig

Why Choose eTechSupport?
- Over 15 Years Industry Experience
- Experience & Certified Staff
- Customer Oriented Approach
- Affordable Pricing
- 24/7 Support Coverage
- Guaranteed Response Time
- Datacenter Co-ordination
- 24/7 Skype Support

Should you have any questions or inquiries, talk to our Sales representatives on Live Chat/Skype or FILL OUT THIS FORM, we'll be more than happy to answer any questions and work out an inclusive custom quote for you 

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